A heartfelt thank you...
We are extremely grateful to everybody for your patience, support & purchases as we navigate a complex & worrying time. Though our showrooms at Maltings Antiques & Riverside Antiques in Sawbridgeworth are shut for the foreseeable future, we are very much open for online sales via Instagram, our website & eBay. Government guidelines say that online shopping sites are encouraged, & postal & delivery services will run as usual.
We are extremely lucky to have warehouse premises in a rural area where we are distanced from other people, so we are working here to pack and dispatch your orders. We want to do our part in containing the spread of the virus so we have implemented advanced cleaning and safety measures for ourselves & our workspace to ensure that parcels are hygienic. Following government advice, our carriers have now changed their procedures to protect themselves & our customers such as not needing signatures, enacting ‘safe place’ drops & observing safe distances from recipients. We are also able to store pieces until restrictions are lifted.
We can offer non-contact pick ups at our warehouse (Datchworth, SG3) where items can be left in a secure location without physical interaction. So if you would like to collect an item, this can be done in accordance with governmental advice.
Our courier has taken the difficult decision to cease operation for 3 weeks, then review. Where it’s safe & practical to do so, we can offer personal delivery ourselves. Safe distance drop offs will be practised and again a signature is not required.
Meeting your needs...
We don’t anticipate any reason we cannot continue to serve you in these ways. Parcels may be taking slightly longer to reach you in some instances, but we always send full tracking so you’re kept informed at every step.
We are here for any queries you may have. Please don’t hesitate to get in touch. We want to ensure the safety of everyone at this difficult time whilst continuing to deliver on our mission to bring you the beautiful, the rare & the unusual.
Wishing you health & enjoyment in the little things in life.
Belle & Beast. X
Our normal ways of working:
If you’d like any further information about our items, shipping, our courier service or to come and see us, then please just drop us a line and we’ll aim to get back to you within 48 hours.
Our stands are always open at both Maltings Antiques centre (our largest, primary space) and also Riverside Antiques centre. Both centres are open 7 days a week, 10am - 5pm (CM21 9JX). They're within a few yards of each other. Just drop by.
Maltings Antiques, Unit 3, The Maltings, Station Road, Sawbridgeworth, CM21 9JX.
Riverside Antiques, The Maltings, Station Road, Sawbridgeworth, CM21 9JX.